Privacy Policy

Crash Route Global Inc. ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy describes how we collect, use, and share information in connection with your use of our website (crashroute.in) and services.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

• Identity Data: First name, last name, username, date of birth, and gender.
• Contact Data: Billing address, email address, and telephone numbers.
• Financial Data: Bank account details, UPI IDs, and payment card details (processed securely via encrypted gateways).
• Transaction Data: Details about payments to and from you and other details of bets and games you have played.
• Technical Data: IP address, login data, browser type and version, time zone setting, and operating system.

2. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer and verify your identity (KYC).
• To process your deposits, bets, and withdrawals.
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
• To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, and reporting).
• To detect and prevent fraud, money laundering, and other unauthorized or illegal activities.

3. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We use 256-bit SSL encryption for all data transmission. Access to your personal data is limited to employees, agents, contractors, and other third parties who have a business need to know.

4. Cookies & Tracking Technologies

We use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies, but this may cause some parts of the site (such as the AeroFly game) to become inaccessible or not function properly.

5. Disclosure of Your Personal Data

We may share your personal data with the parties set out below:

• External Third Parties such as payment processors (for UPI/IMPS transfers), fraud prevention agencies, and regulators.
• Professional advisers including lawyers, bankers, auditors, and insurers.
• Regulators and other authorities who require reporting of processing activities in certain circumstances.

We do not sell your personal data to third parties for marketing purposes.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, erase, or object to the processing of your personal data. To exercise any of these rights, please contact our Data Protection Officer.

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: support@crashroute.in
Address: Crash Route Global Inc., Craigmuir Chambers, Road Town, Tortola, VG 1110, British Virgin Islands.